POLICIES
Delivery-Timeframes:
For example:
Orders $0.00–$29.99 you pay $4.99
Orders $30.00–$49.99 you pay $6.99
Orders $50.00–$69.99 you pay $9.99, & offer free shipping on all orders of $70 and over to the United States. Typically take 3-5 business days.
Email: estherf.customer@gmail.com.
Return and refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, 5 days after receiving your items to request a return. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at estherf.customer@gmail.com. Please note that returns will need to be sent to the following address: [ESTHER & REHO LLC, PO BOX 2024, East Orange New Jersey 07018, United States]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at estherf.customer@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at estherf.customer@gmail.com.
We have a 30-day return policy, but you have 5 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at estherf.customer@gmail.com. Please note that returns will need to be sent to the following address: [ ESTHER & REHO LLC, PO BOX 2024, East Orange New Jersey 07018, United States]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact Us for any return question at estherf.customer@gmail.com.
Contact information
Trade name: ESTHER & REHO LLC
Phone number: 862-596-1296
Email: estherf.customer@gmail.com
Physical address: PO BOX 2024, East Orange NJ 07018, United States.